Visualize this: a group of residents standing in a circle, waving their hands, making faces at each other, and speaking in gibberish. That's just one of the many unorthodox techniques used in programs conducted by Performance of a Lifetime, a training and organizational development company in New York City. Drawing from their expertise in education and psychology as well as theater, POAL trainers employ improvisation and theater games to teach doctors how to build better relationships with ...

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