During the “Transformational Leadership” workshop held during the 2010 Alliance for Continuing Medical Education in New Orleans in January, Robert D. Fox, EdD, professor, adult and higher education, University of Oklahoma, Norman, used the “Situation, Task, Action, Result,” or STAR, interviewing technique to learn from the expert panel. Using the same approach, CME providers and our entire industry can begin to look at the challenges facing us, identify some specific areas on which to focus, ...

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