When Susan Owens, manager, Travel and Meeting Services, Boehringer Ingelheim Pharmaceuticals Inc., Ridgefield, Conn., sent her electronic request for proposal to the Sheraton New York Hotel and Towers recently, you can imagine a bit of confetti popping out of the computers at Star-Cite. The Philadelphia-based company has a platform of online products and services (including e-RFPs) that help to manage the meeting planning process and control meeting spend. Owen's RFP was the millionth to go ...

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