Conference center managers have learned a new word: flexibility. For years, planners said that conference centers were outstanding meeting facilities but had two drawbacks--rates were too high and the Complete Meeting Package (CMP) forced them to pay for things they didn't want, need, or use. Planners today tell a completely different story. Ask them what they like about conference centers and one of the first things they volunteer--unaided recall, here--is the pricing. What accounts for ...

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