Marriott's new customer-service app for meeting planners.
Meeting room too cold? Tap your app. That’s what convention services managers are now telling their clients at 350 Marriott International properties in the U.S., with the introduction of Red Coat Direct, a new customer-service app for meetings. The app’s home screen has two buttons—“Make a Request” and “Request Status.” Clicking the request button leads to a screen with five choices: food & beverage, audiovisual, meeting room, room ...
Register for Complete Access (Valid Email Required)
By registering on MeetingsNet now, you'll not only gain access to A CSM Hot-Line in Your Pocket, you'll get exclusive access to a large archive of premium content.