Why Not Renegotiate?

Highlights
Reworking a signed contract is possible—if the hotel is willing. One thing is certain: It doesn’t hurt to ask.

With the U.S. lodging industry in the midst of one of the deepest recessions in its history, and the number of meetings declining dramatically, it's not surprising that many meeting managers are taking a sharp look at their existing contracts to see if there is any room for flexibility.

To get the hotel sales department to renegotiate, a planner must generally be willing to offer something in return. Because a business deal did not work out the way one of the parties had expected is not sufficient reason for a hotel to want to rework the contract.

After all, as one veteran hotel executive said back when times were good, “It's not about partnership; it's about who has more leverage.”

It's a Two-Way Street

What can a planner do in return for renegotiating an existing contract? Offering up an additional meeting at the hotel is often an attractive offer to a hotel, but planners need to be aware that some industry insiders are hopeful that the financial tide will start to turn in late 2009. If the planner is looking for an attractive deal (rate-wise) far into the future, the low prices may not be there.

The lodging industry is trying hard to keep any rate-cutting to the short term (i.e., through the end of the year). By trying to maintain rate integrity for longer-term meetings, hotels are putting to use some of the lessons learned after the 9/11 disaster, when rates were cut for future business and the hotel industry needed about five years to climb out of its economic pit.

Planners should keep in mind that asking for 100 percent of an attrition or cancellation fee applied to a meeting to be held three years in the future may be a good starting point, but is not a realistic outcome. A more likely result would be to negotiate a percentage of attrition/cancellation fees (the amount is negotiable) applied to a future meeting to be held in a period of time to be mutually agreed upon.

When looking at a contract to determine the cost of attrition or cancellation, it's important that the contract state the fees in dollars and cents. Stating that cancellation, for example, is set at 60 percent of “anticipated gross revenue” is not only imprecise, but such wording sets up more confrontation over how much may be actually owed. On the planner side, it's a good idea to include a provision allowing for the rebooking of future business as an alternative to paying attrition or cancellation fees.

More hotels are starting to use anticipated minimum revenue as a target, but again, that target should be specified in dollar terms. Saying that “minimum revenue is computed by multiplying the number of sleeping rooms by the group's average rate” is, again, a staging ground for more battles.

And while attrition for sleeping-room shortfalls and food-and-beverage shortfalls might be appropriate, most planners question why they should pay meeting room rental on top of sleeping-room attrition if they would have gotten the meeting space on a complimentary basis if the required number of rooms had been filled.

Some hotels also try to add conditions for concessions (e.g., a one-per-50 comp room allowance) on achieving a specified room pickup. As with meeting room rental charges, many hotel salespeople are at a loss to explain why concessions should be withdrawn when the hotel is getting its requested sleeping room minimum, either through “heads in beds” or an attrition fee.

Since renegotiation of existing contracts is not a foregone conclusion, here's the best advice: Discuss alternative exit strategies while you're negotiating your contract rather than waiting until you're faced with potential financial losses.

James M. Goldberg is a principal in the Washington, D.C., law firm of Goldberg & Associates PLLC. His practice focuses on representing associations, corporations, and independent meeting planners. He is the author of The Meeting Planner's Legal Handbook.

RSS Share

Want to use this article? Click here for options!
© 2012 Penton Media Inc.


Acceptable Use Policy
blog comments powered by Disqus

Search 125,000+ Venues

Search Meeting Space

Find Event Venues with Cvent

The Meeting Planning Blog

Face2Face Latest Posts

Sign Up for Our Free E-Newsletters

Meetings Collaborative

Rate your experience with meeting venues and suppliers.

Facility / Hotel

 
Powered by: Meetings Collaborative
Aega Awards

Latest Webinar

Global Meetings: Risk Management A to Z
February 28 | 2p.m. EST

Organizations take on more risk than usual when booking meetings outside the U.S. Join our expert panelists and learn how to assess your overall risk, write contracts that protect your organization, manage currency exchange rate fluctuations, keep your travelers safe, and much more. View it on-demand now!

VIEW ALL ARCHIVED WEBINARS

Recent Comments

Powered by Disqus

Back to Top

Explore Our Newsletters


Meeting Planner Survival Guide

Whether you're a novice planner or a veteran, this compilation of must-read articles is your meeting planning resource.

Must-See Meeting Files

Visit the MeetingsNet expert-advice site, where we’ve got top meeting pros on camera answering a variety of your questions as well as a collection of educational—and sometimes offbeat—editors’ pick lists — from the top tech tools to the best books for meeting professionals.

Pharma Meeting Management Forum

8th Annual Pharmaceutical Meeting Management Forum
March 25-28, 2012 in Orlando, Fl
Register now!
Learn more about how healthcare reform will affect medical meetings.

Both forums are co-sponsored by Medical Meetings and The Center for Business Intelligence.

Suppliers/
Facilities/CVBs

MeetingsNet makes it easy to find the CVBs, tourist boards, and facilities you need for your next meeting.

Deal Finder

Special offers brought to you by MeetingsNet.

Find A Job

Targeted to all aspects of the hospitality and special events industry.

SMM PORTAL

Your source for Strategic Meetings Management info and intelligence

Facebook   Twitter   LinkedIn   RSS Feed

Inside Current Issue

February 2012 CMI

January 2012

January 2012 FIM

MM January 2012

Jan/Feb 2012 MM

December 2011

December 2011 RCM

December AM

December 2011 AM

Browse Back Issues