“A planner calls with an emergency, needing information ‘right now.’ I work hard to reply and I never hear back.”
Shawna says: Think about whether you really need that proposal in 24 hours. Are you really going to review it tomorrow? Or has this simply become a habit because a deadline of tomorrow is just as good as next week, and you’ll be able to check that task off you ‘to do’ list? To suppliers, those 24-hour deadlines are a telltale sign that a planner is not seriously considering them, because it implies that this is just a first pass and most of the responses will be eliminated anyway. It also gets interpreted by suppliers that the planner lacks organizational skills, or they would have allowed more lead time.