When Susan Owens, manager, Travel & Meeting Services, Boehringer Ingelheim Pharmaceuticals Inc., hit the send button on her electronic request for proposal to the Sheraton New York Hotel and Towers recently, you can imagine a bit of confetti popping out of the top of the computers at StarCite, the Philadelphia-based company with a platform of online products and services (including e-RFPs) that help to manage the meeting planning process and control meeting spend. Owen’s RFP had hit a ...

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