It might just be a first. In the gift shop at the Four Seasons Hotel in Austin, Texas, stocked among the perfumes, pens, and other easy-to-forget sundries, a bright blue box of Ethernet cards sits on the shelf. Most visitors to the shop will buy some film or a toothbrush and never notice these credit card-size laptop components, but that they're here at all seems to me a sign of a hotel ahead of its time and a clue to where the industry is headed. You see, this Four Seasons property is one ...

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