There was a palpable buzz in the air at the Society of Incentive & Travel Executives' international conference in Mérida, in Mexico's Yúcatan Peninsula, in early November — an energy that hasn't been felt since SmithBucklin took over management of the association two years ago. At the society's annual meeting, just five minutes into his new role as the association's president, Bill Boyd, CMP, CMM, CITE, and president of Sunbelt Motivation & Travel, Irving, Texas, announced a new ...

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