The annual ICPA Forum promises to be an insightful learning experience for both novice and experienced insurance and financial services meeting planners. The opening, day-long program on July 12 will focus on how to budget for and manage small meetings, including training meetings and agent schools. Among the issues covered in-depth will be attrition and cancellation. Morning sessions on day two will cover online technology, including sofware tools and techniques, and a discussion of how to set up Web casting and cyber cafes. Afternoon workshops will delve into the logistics of taxation, compliance, and risk management—including destination specific, legal aspects of cancellation and liability. On the morning of day three, there will be seminars on how to use audiovisual tools and how to generate creativity in promotions.

In between the intensive educational sessions, attendees will be treated to a taste of Quebec City and special evening activities sponsored by Le Chateau Frontenac, Fairmont Hotels, JPdL Destination Management, Quebec City Convention Centre, Quebec City Convention & Visitors Bureau, and various Bureau members. The forum adjourns at noon on Saturday, July 14th, and there are two post-tours for those who would like to extend their stay. For more information, call the ICPA office at (604) 988-2054 or e-mail icpa_karen@attcanada.net.