"You can’t make the assumption anymore that that five o’clock flight out is going to be there like it always was," says Christine Duffy, president and COO of Philadelphia-based McGettigan Partners. "In the past, planners didn’t give much thought to lift—they knew it was there. Now, before you get that contract written up, you have to make sure you can get your people into and out of your destination within the prescribed amount of time." What are the airlines doing to help groups who might ...

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