When the temperature tops 90 degrees at the Ritz-Carlton, Lake Las Vegas, the staff steps out of suits and ties and into lighter, more casual garb. "It’s called Code 90," said the hotel’s General Manager Doug Brooks, speaking at the Ritz-Carlton Luxury Forum, an event for meeting industry media held at Lake Las Vegas last February. "We don’t want our guests to think we look uncomfortable." Particularly at the newer Ritz-Carlton resorts, the formal, somewhat stuffy style for which the brand ...

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