When we spoke with Greg Erman, President and CEO of Lexington, Mass.-based MarketSoft Inc. in mid-May, it was mighty quiet in his company's software engineering department. Not one of the 35 engineers who normally would be hard at work developing software that uses the Web to connect trade-show-generated leads directly to sales representatives was anywhere in sight. No, they hadn't been lured away by a competitor. They and their families were enjoying the work of the company's Funmaster, who ...

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