More than 90 insurance and financial services meeting professionals and Ritz-Carlton representatives gathered in August at The Ritz-Carlton, Lake Tahoe, which opened just two years ago, for the annual Ritz-Carlton Insurance Advisory Board meeting. Every year, the hotel company gathers its customers to ask for feedback on a variety of topics, says Pam Ferguson, director of global accounts, insurance. The focus of this year’s discussions was “Defining the Luxury Experience.” Here’s a look at who was there, and some of the events they experience on the shores of the lake.

From left: Chuck Lane, Director, Incentive Travel & PR, Humana; Nancy Miller, guest; Clarence Day, Director of National Accounts, The Ritz-Carlton, Kapalua; Wayne Lindbom, Senior Sales Manager, The Ritz-Carlton, Amelia Island