Some videoconferences are a smashing success, and some are, well, somewhat less so. Understanding that there's much on the line at these high-tech events--the meeting's objectives, the company's image, and the event manager's neck--I recently sat down with friend and colleague Gina Nelson, vice president of business development for Interactive Conferencing Network Inc., to talk about ways to ensure a videoconferencing success. ICN, headquartered in New York, designs and delivers more than 50 ...

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