You've no doubt found challenges in ordering and using voice and data services in hotels. What you hope to hear is: "We are fully equipped for all of your voice and data requirements. Let me have our telecommunications manager call you today." Here's what to do to stack the odds in favor of getting that response: Ask about communications technology during site selection. Don't wait until the business is booked. Here's a checklist of items to look for in the site selection phase. ...

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