Those of you who are not using videoconferencing technology at your meetings and events, please step to the rear. Nobody moved? Great--you're an in-touch, leading-edge bunch of managers, and you're smarter than the average bear. Yet, isn't it true that even you sometimes feel your eyes glazing over as an AV supplier starts delivering his spiel? Wouldn't it be useful to know when somebody is trying to snow you? That's what Geek Speak is all about! Without further ado, here's Part I of the ...

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