Hotel occupancy percentage forecast for 2004, which would be the highest since 2000: 61.2% Percentage that Revenue Per Available Room (RevPAR) is expected to increase in 2004, the highest since 2000: 5.2% Percent of organizations that have a plan in place to mitigate the impact of attrition: 52% Percent of travelers who say that rudeness is a serious problem: 65% Dollars hotels lost in 2003 as a result of travelers finding discount rates over the Internet: $1.2 billion Sources (left to ...

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