While attending a World Wide Web workshop this summer, Cynthia Lett, president of Creative Planning International in Silver Spring, MD, answered nearly as many questions from the audience as the presenter. Later she was asked to teach the course. Pretty impressive for someone who, when she got her first computer, "was scared to death and immediately crashed it," as she recalls. Lett bought that computer when she started Creative Planning in 1983. "I wanted to do more than one person was ...

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