Like a nervous parent, when Cheryl Frazier handed over the child-care responsibilities for the event she had planned to a new provider, she was engaging in a supreme act of faith. She had checked backgrounds and verified references, but she wasn't about to relax until she saw how the company actually dealt with her attendees' children. “After that first night, after I saw what a good job they were doing, a huge weight was lifted off my shoulders,” she says. Frazier, marketing coordinator ...

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