It's no secret that the hospitality industry continues to flounder as we head into 2002. PricewaterhouseCoopers' ( forecast as of the end of November points out the significant losses hotels will be looking to recoup in 2002: 15 percent declines in revenue per available room for the fourth quarter of 2001, the worst reported in 34 years. According to the MPI Foundation, meeting cancellations cost more than $1 billion in lost business in the U.S. in the three months ...

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