From the moment I pulled up to the Hard Rock Hotel Universal Orlando, I knew I was in for an experience. The doorman poked fun at my shirt, which happened to have another hotel's logo on it, and we had a good laugh. What a terrific first encounter with a staffer at the Loews Hotels-managed Hard Rock, one of a trio of themed meeting properties at Universal Orlando Resort. My delight continued as the chipper front desk clerk filled me in on what to expect: music throughout the hotel and ...

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