Association management software can be a lifesaver, but it also can be complicated to use to its best advantage. Some users of Advanced Solutions International’s iMIS system realized that back in the mid-1990s and decided to get together to talk about how to use the product to its full potential and how the company can make the product better. Skip forward a few years and this informal users group is now a 559-company-member, independent, not-for-profit organization with three yearly events. ...

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