They say many hands make light work. At the heart of every association are the volunteers who answer the call to give. As staff, sometimes it's hard to balance the enthusiasm of your members and their desire to be involved, sometimes in staff-directed roles. One way to overcome that challenge is by training your staff on how to work with volunteers. Are you recruiting the right volunteers at the right time for the right jobs in your organization? Are you being clear about how many volunteers ...

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