The International Association of Conference Centers experienced a series of firsts at its recent annual meeting, held at the Zermatt Resort & Spa in Midway, Utah, March 27-30. Among them: a webcast of a highly interactive town hall meeting that featured IACC's seven committee heads on stage addressing questions from the nearly 400 attendees in the live audience, as well as text questions from members watching from conference-center computer screens around the world. IACC President ...

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