As a former legislative staffer and politician, meetings industry consultant Roger Rickard knows how government works. He knows firsthand how citizens can have an impact by making their voices heard, and he is sharing that information with meeting professionals in his new book, coming out in late February, Voices in Advocacy: Seven Actions of Highly Effective Advocates. The meetings industry has come a long way since the financial meltdown of 2008 when meetings were singled out as ...

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