For years, planners have scratched their heads wondering why hotels could not cross-check an electronic list of their meeting attendees against the hotel's reservation system. Was it really rocket science to do so? Well, here's a new tool that association planners will welcome. Hilton Hotels has just rolled out a new group-reservation reconciliation tool at its 30 top convention hotels. This free tool, called Group Reservations Identification Program (GRIP), allows the planner's electronic ...

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