Like most, I was riveted by the pretty startling drops in commercial support and total income, and didn't think to look at per-HCP costs. Funny how different people bring different perspectives to the same set of data, isn't it?
But it gets me wondering why the per-HCP cost is decreasing. Is it because of the type of activities (i.e., Internet-based activities instead of live courses)? More HCPs per activity? You’d think it would be increasing, since the cost of everything else is increasing. How are you all able to do this?