The first time that I met Pamela Wynne, I was struck by her energy and enthusiasm. I was assigning a story about what it's like to run a meetings department, and at the time, she was manager of corporate meeting planning at Educational Testing Service in Princeton, N.J. Even though she had 800 meetings a year and six full-time planners to worry about, she was always gracious and responsive when I called — which was often. In the end, I had learned so much about her and how closely she worked ...

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