The key to preparing for a potential crisis at a meeting is to develop strategies for fast, accurate communication, says Nancy L. Elder, CAE director, meetings and expositions, American Society for Microbiology, Washington, D.C. Here are the lessons that she learned from postponing a meeting: Calmness Counts: No matter how you feel, stay calm. If you are calm, you will inspire confidence in your staff, attendees, exhibitors, and meeting partners. Make decisions based on solid research, and ...

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