“The main problem with cash is that once it is taken away, it feels like a cut in pay.” That's Louise Anderson's take on cash incentives, and she should know, as president of Anderson Performance Improvement Co., Hastings, Minn. Rather than cash, she advocates a system in which employees receive “e-points” redeemable for a variety of awards, from sports gear to home entertainment equipment. Here is why cash incentives don't work, according to ...

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