More than ever, your employees are worried about their safety — when they leave their families in the morning, or commute into a city, or travel on airplanes — each to different degrees, each and every day since September 11. Compounding that is the general anxiety about the economic slowdown and the possible magnification of that because of the continuing terrorist attacks on our country. “Bosses who ignore or rebuff basic needs will see employee commitment and output fall,” predicted ...

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