When Kip Tindell and Garrett Boone founded The Container Store 25 years ago, they didn't have any formal business or management training. They wanted the philosophies by which they ran their company to be the same philosophies by which they ran their lives. So they set out to create “the best retail store in the United States” and to offer their customers the very best products available, while providing incredible customer service and fair pricing. The key to their strategy was their ...

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