Airlines' elimination of travel agency commissions and the resulting new fees for customers is changing the way that many companies book travel. Since a March decision by the major carriers to cut commissions, agencies have been passing the cost to corporate customers in the form of $25 transaction fees. This unexpected cost has hit some companies hard — particularly those that don't have net rates with agencies. Amy Beaulieu, coordinator for a grants program at the Midwest Bioethics ...

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