Volunteering for an industry committee is one thing, but volunteering to chair the National Business Travel Association’s Groups & Meetings Committee is quite another. It publishes at least a couple of white papers a year, develops strategic meetings management seminar content for the association’s huge annual convention, and is the industry’s go-to source when it comes to SMM. But Tamara Gordon didn’t blink when she was offered the helm this summer—even as she was transitioning from ...

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