From the moment I pulled up to the Hard Rock Hotel Universal Orlando, I knew I was in for an experience. The doorman poked fun at my shirt, which happened to have another hotel's logo on it, and we had a good laugh. What a terrific first encounter with a staffer at the Loews Hotels-managed Hard Rock, one of a trio of themed meeting properties at Universal Orlando Resort. My delight continued as the front desk clerk, chipper but not too chipper, filled me in on what to expect at the Hard ...

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