As managers, most of us hire in our own image. We feel more comfortable with applicants who have backgrounds, educations, and personalities similar to our own. This approach to hiring may make us the most comfortable with our final selections, but it may also undermine our organization's future success. Case in point: Years ago, a manager who worked for me was looking to hire a computer specialist. She gave all applicants a performance test, a technical assignment similar to the type of ...

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