When it comes to training its consultants, Lotus Corp. takes a decidedly low-tech approach--one that favors children's toys and props over cutting-edge presentation technology. The Lotus Services Academy has long been the platform from which newly hired employees--including consultants, sales support staff, and training personnel--discover the secrets behind consulting "the Lotus way." Founded in 1982 and purchased by IBM in 1995, The Lotus Corp. is 8,500 employees (and 20,000 partners) ...

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