Susan Katz, director of corporate events and travel at True Value Co., is the 2011 chairman of the Professional Convention Management Association board of directors. She’s serving PCMA during its roll out of a new strategic plan, bringing with her a special interest in helping the association expand its educational focus to serve the full spectrum of the meetings industry. Corporate Meetings & Incentives spoke with her recently about her plans. Corporate Meetings & Incentives: What ...

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