At Walt Disney World in Lake Buena Vista, the Disney Institute recently launched an updated version of its 3.5-day teambuilding program, “The Disney Approach to People Management.” Participants go behind the scenes of the theme parks and resorts to learn how Disney recruits, selects, trains, rewards, and recognizes its more than 62,000 “cast members.” The program helps companies that want to create a positive, service-driven corporate culture. The Disney Institute offers many other ...

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