It happens to the best of us. Bob says, “Who's got an extra few minutes to pull this meeting together? It's not a big one — just 20 or so people.” You scan the room. Joe volunteered the last time, you can't imagine Karen organizing anything, and Laura, well, she always ends up doing it. If there ever was a week where you'd have time, this would be it. “Sure, I can do it,” you murmur under your breath. Where to start? Let's see, how about hotel rooms? You've always used the ...

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