Answers to your most pressing incentive questions from James Feldman of Shift Happens!® Doesn't “expecting the unexpected” make the unexpected expected? Incentive winners expect a prize that is unexpected, but they expect first-class accommodations, accurate information, and more pampering than ever before. If love is blind, why is lingerie so popular? In the past, companies might not have offered things such as liquor, massages, or lingerie. Today the shift is to provide what the winner ...

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