Wherever there are third parties and commissions, there are ethical questions, and the competitive speakers industry is not immune. The latest buzz is being caused by some speakers bureaus upping their commissions for their marketing, negotiating, and other go-between services from 25 percent to 30 percent. “In most cases, it is the speaker who pays those fees,” says T. Scott Gross, who makes his living speaking about customer service. Gross notes that speakers are expected to offer the ...

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