What is up with senior management when it comes to incentives? Why don't they use them more often? A recent SITE Foundation study, the result of a year's worth of research, shows that when incentive programs target individual employees, performance increases by 27 percent; when they target employee teams, companies can see a 45 percent boost in sales. When researchers talked to workers, they found that 92 percent of them credit incentive programs as the reason they reached their goals. Yet ...

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