While a 27-year-old association is considered relatively young, it’s not unusual to find those that conduct their annual meetings the same way year after year, becoming stale despite their relative youth. Not so for the International Association of Conference Centers, which webcast a live town hall meeting at its 27th annual conference at the Zermatt Resort & Spa in Midway, Utah, last week. The first-ever interactive town hall meeting featured IACC’s seven committee heads on stage ...

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