WHEREVER THERE ARE third parties and commissions, there are ethical questions, and the competitive speakers industry is not immune. Some speakers bureaus are upping their commissions for marketing, negotiating, and other go-between services from 25 percent to 30 percent. “In most cases, it is the speaker who pays those fees,” says T. Scott Gross, who makes his living speaking about customer service. Gross notes that speakers are expected to offer to planners who book them directly the same ...

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