Face the Camera Videoconferencing can't really substitute for face-to-face meetings, but it can help agents and employees feel connected to senior executives when the company is undergoing change--and these days, what company isn't? "Whether you're starting to underwrite a new kind of business, or an acquisition is in the air, videoconferencing is an effective way to communicate subtleties and nuances," says Frank Carillo, president of Executive Communications Group in Englewood, N.J. (www. ...

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