To fulfill her New Year's resolution to get organized, Kathy Kaskiw, FLMI, went to a hardware store and bought a toolbox. Like most meeting planners, Kaskiw, senior consultant, meetings and incentives, at Canada Life Assurance in Toronto, used to pack meeting supplies from rulers to Band-Aids in a cardboard box that inevitably turned into a mess on site. Based on the recommendation of her colleague Rita Prest, she tried a standard-issue toolbox instead. "It's always packed and ready to go, ...

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