Joan Mahon has been planning meetings at The New England for 25 years, but when she talks about "the old days" of meeting management, she could be remembering just three years back--or any time before late 1995 when her department started using a software program called Great Meetings. The Boston-based senior meeting and travel planner has guided her department from Selectrics to Windows 95 to the Web during her career, but recent improvements in database technology are among her favorite ...

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